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Detecting network problems before customers do

Pace “Detecting Network Problems Before Users Do” by Stefano Gridelli of NetBeez, 13 June 2017

In a perfect world, water networks have 100% uptime and adequate pressure. In reality, customers experience loss of pressure, water quality issues, and outages. In under-invested networks, this is even more frequent.

Yet, providing a good customer experience is possible. Detecting problems before customers do is not a fortune teller’s trick, but something that can be achieved with the right tools and processes in place. So how can Network Engineers achieve Zen for their networks?

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Drought Contingency Plan

Lake Mead is a reservoir that helps supply water for 25 million people in Nevada, Arizona, and California, and some in Mexico. The dam that created the lake is the Hoover Dam, built in 1936.

It is one of a series of dams in the West of the USA that store water and generate electricity enabling cities like Los Angeles, Las Vegas, and Phoenix to exist in the desert. The water enables farming as well as supporting habitation.

Increasing population, rising demand and years of drought mean that the reservoirs are running low. Dean Farr’s data and interactive map illustrate the issue beautifully. The challenges and implications get excellent coverage in Vox.

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Toxic brine from desalination plants

A new study has highlighted the problem of brine discharged from desalination plants.

More than half the brine comes from Saudi Arabia, the United Arab Emirates, Kuwait and Qatar, with Saudi Arabia alone accounting for 22%. 3 countries - the Maldives, Malta and the Bahamas - meet all their water needs with desalination.

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PR i2O ships first 4G NB-IOT LOGGER IMAGE

i2O ships first 4G NB-IoT logger

i2O, the smart water network solutions company, has today shipped its first 4G NB-IoT (Narrow Band Internet of Things) logger.

NB-IoT is a low power wide area network (LPWAN) technology from mobile phone companies that is now being switched on in a number of countries. It is designed to enable industrial devices to have access to wider and deeper network coverage with longer battery life and lower cost, at scale.

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We only have 12 years to save the earth!

Flash, I love you! But we only have 12 years to save the Earth!

In the film of Flash Gordon, NASA scientists claim the unexpected eclipse and strange hot hail are nothing to worry about.

Not so in our current reality. The most recent Intergovernmental Panel on Climate Change (IPCC) report has warned that we only have 12 years for global warming to be kept to a maximum of 1.5C, after which even half a degree will significantly worsen the risks of drought, floods, extreme heat and poverty for hundreds of millions of people.

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Summertime and the livin' isn’t easy

The UK Climate Projections 2018 study says that summer temperatures could be 5.4C hotter by 2070.

The chances of having a summer as warm as this year’s summer (2018) is currently 15-20%. That’s going to rise to 50%. In other words, as likely as not.

The warmer summers will also be much drier, with average summer rainfall dropping by 47%.

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Are water firms ready for extreme weather events?

Ofwat, the UK water regulator, is set to take a hard line with water companies this winter if bad weather strikes again.

A spokesperson for the regulator says it expects all companies to “show they have learned lessons and are prepared for whatever the weather brings”.

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Mind the gap

Ari Mahairas is the special agent in charge of the Special Operations and the Cyber Division at the F.B.I.’s New York field office. Peter J. Beshar is the general counsel of the Marsh & McLennan Companies, and has testified frequently before the US Congress on cybersecurity.

The two have written an article in the New York Times pointing to the vulnerability of water companies to attack by cybercriminals.

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15-11-2018 - 35 of Colombia's municipalities face water shortages

35% of Colombia’s municipalities face water shortages

The Colombian Ministry of Environment and Sustainable Development and the Institute of Hydrology, Meteorology and Environmental Studies has announced the publication of the National Water Study 2018.

Colombia has 1,122 municipalities. In 2014, 318 were identified as being susceptible to water shortage. In 2018, that has risen to 391. A 23% rise in just 4 years.

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i2O partners with Ubisense to deliver powerful network monitoring and analytics solution for water utilities

i2O, the smart water network solutions company, today announced a new partnership with Ubisense, the global leader in enterprise location intelligence solutions. The resulting integration of Ubisense’s myWorld platform with i2O’s network monitoring and analytics iNet solution provides water utilities with a powerful new way of identifying issues on the network and assessing the condition of assets on the network.

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