South West Water becomes first client for new iNet solution
Posted on September 26, 2016
South West Water, the provider of water and wastewater services to 1.7 million residents of Cornwall, Devon, Dorset and Somerset, has adopted new data analytics software from i2O, the smart water network technology company, to monitor the condition of Pressure Reducing Valves (PRVs) on its 15,000 kilometre network.
The first water company in the world to deploy i2O’s iNet technology, South West Water has deployed 250 i2O PRV condition monitoring loggers across its distribution network to record and communicate pressure data to i2O’s iNet system. iNet then makes inferences about the condition of PRV assets by using a series of unique algorithms to analyse the data and provides regular reports on asset condition to South West Water’s engineers.
The implementation enables the water company to schedule PRV service visits based on the actual condition of its assets instead of relying on time-based maintenance or responding to PRV failures only once they have occurred.
Bob Taylor, Operations Director at South West Water, comments: “With iNet i2O has developed a cutting edge system that addresses a very real need that we have. By working in partnership with i2O we are able to improve customer service, reduce service interruptions and work more efficiently. The savings we expect to make on PRV maintenance alone will more than justify the investment we are making in a very short period of time. We are proud to be pioneering this data led approach to PRV maintenance which promises significant benefits to our customers and service operations.”
Joel Hagan, CEO of i2O, comments: “We are delighted to be working with South West Water which is a leader in the UK water industry and a pioneer in its use of data and analytics. Our iNet system enables water companies to maximise the value of data from permanently deployed loggers at points of interest in the network and has a big role to play in helping water companies improve how they serve customers and address the challenges they face.”